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frequently asked questions
Frequently Asked Questions
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Depending on the cleaning method we use, drying time differs. The average drying time is anywhere from 1 to 6 hours.
Furniture manufacturers recommend having upholstered pieces professionally cleaned every 12 to 24 months.
Professional upholstery cleaning is just pennies compared to the cost of replacing worn furniture that hasn’t been maintained. Call today to get an estimate from one of our professionals.
Having upholstered furniture professionally cleaned eliminates odors, removes tough stains, and extends the life of your furniture.
Simply pick up items on the floor, such as rugs, plants, and trash cans, as well as sweep or vacuum the area to be cleaned.
Stay off freshly cleaned tile floors for at least 30 minutes. Avoid getting any liquid on the floor for 24 hours until the sealant cures completely if grout sealing is included as part of the service.
To keep the tile floors in your property looking their best, we recommend having them professionally cleaned every year, depending on the amount of traffic, soil and regular floor maintenance.
Professional tile and grout cleaning can be just pennies compared to the cost of replacing tile. Call today to get an estimate from one of our professionals.
High traffic gradually dulls the floors, and the grout becomes dark with dirt. Regular mopping only removes surface-level dirt.
It’s best to allow drying time of at least one to two hours. Be cautious and protect floors from getting wet for 24 hours after the application of either finishes as it is not yet thoroughly cured. You can return furniture to your floors (with the suggested use of felt pads) after 24 hours and return rugs to the floors after 24 hours.
To keep your wood floors in good condition, we recommend they be cleaned and refreshed every 6-12 months depending on the traffic and severity of damage.
If it has been a long time since your floors have been professionally cleaned, they might have lost their original luster. If this is the case, Stain Busters Carpet Care Inc. wood floor cleaning specialists can restore your old wood floors, so they look new. We will carefully clean and mop your wood floors by gently buffing, waxing, and polishing, removing dirt and stains, and bringing back the shine. Stain Busters Carpet Care Inc. is fully insured and licensed with nearly 25 years of experience cleaning wood floors. This deep-down cleaning can also remove caked-in toxins from the floor, giving you healthier air in your home. In addition, at Stain Busters Carpet Care Inc., we know which types of hardwoods require water or shouldn’t be cleaned with water and whether they should be waxed or not. We’ll take special care of your wood floors!
No! Oils can leave residue, while furniture sprays will give you a slippery surface, which is not what you want on a floor. Putting wax on is time-consuming and makes it difficult to re-coat. Don’t use an abrasive cleaner or ammonia, as these products can scratch the finish or give the floor a dull appearance. Only use a special floor cleaning product recommended for that particular floor. Otherwise, use mild soap and water. Avoid vinegar and water, as that can cause a wood floor to look dingy and won’t remove built-up dirt.
Yes. We do not move any furniture such as couches, tables, cabinets, bookcases, and office furniture.
Our cleaning process will remove most, if not all, of the usual odors. Some other odors that are more stubborn, like from pets, can linger, which can be knocked out with a deodorizer.
It’s called “wicking.” The spot that was treated seeped back into the backing of the carpet and maybe even the padding. This happens most often with pet urine and any spilled substance in a large amount. When the carpet is cleaned, the stain is removed from the pile of the carpeting. As the carpet dries, the moisture settles back into the carpet and into the pile. So this is what makes the stains reappear sometimes, but it usually can still be removed. If this happens to you after your carpet cleaning, give us a call for the proper treatment. There is no need to worry about cost, thanks to our satisfaction guarantee.
It depends on the stain. Some are difficult or simply impossible to completely remove, but we always use advanced stain removal processes that are not available over the counter. Our success rate on stain removal is very high for all different kinds of stains.
On average, it takes about three to five hours. Humid days may take your carpet and furniture longer to dry.
We use a method called “truck mounted hot water extraction,” more commonly known as “steam cleaning.” Carpet manufacturers recommend this method because it picks up the dirt without harming the fabric. We use some of the most powerful equipment to get the job done right.
Payment is upon completion of the job.
No Payment plans
Your carpet’s life can be extended just from a routine professional cleaning. Many carpet manufacturers require this when it comes to satisfying the integrity of their warranties. When cleanings are avoided, you’re susceptible to holding in even more dust, dirt, dander, and allergens. Getting regular cleanings can restore the original look and luster of your carpet.
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It depends on the household. If your home has children, pets, smokers, or just a large family in general, you will need a cleaning more often than the alternative. Usually, it’s about every six to twelve months.
Yes, we are fully insured, licensed, and bonded.
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Testimonials
Jesy did a fantastic job . He's very knowledgeable about his profession , as well as he even provided other great advice regarding questions I had that didn't pertain to my carpet cleaning services. It Took him a little over an hour and a half to do my entire house (2 story 2622 sq ft). Including hallways , stair cases and closets . I have a lot of bulky furniture that I didn't care to move, so I had him mostly just do areas that were visible. I assumed I was going to need a pet treatment because we use to have a live in dog, but Jesy assured me that it wasn't needed and he was even able to get 90% of a slime stain out of one of my rooms, in which a previous carpet company said they weren't able to remove it. He did amazing and my carpet not only looks amazing, it smells great too. I get my carpet cleaned every spring , and I now know who to come to moving forward.
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